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Customer reviews

Sleek design, great picture quality
We love this TV! Colours are vivid and we especially love the art display when we aren’t watching a show.
Super Bild
Tolles Bild sowohl im Fernsehmodus, wie auch im Kunst-Modus. Mit der Verbindung einer Soundbar auch klasse Ton. Der Kunst-Modus ist einfach ein Wucht, ok 50 € im Jahr mit der Bezahlversion kann man meiner Meinung nach verkraften, mir gefällts und mir ist es das Wert. Ich habe den"Frame" in eine Galeriewand intergriert und das kommt mega rüber.
Answer by Samsung Service Team:
12.08.2025Hallo, wir freuen uns, dass du deine Eindrücke zum 50" The Frame 4K Vision AI Smart TV mit uns teilst.
Supertolles Gerät und mach Freude
Wandinstallation ging einfach aber man muss zubewegt sein
Minor problems
Happy with the television, however the frame doesn’t fir as well as I’d hoped. Also the small plastic corner pieces don’t work very well!
Great TV but not that great UI and software
(This review was collected as part of a promotion.) This TV truly excels in display quality, offering vibrant colors and sharp details that make both movies and art look stunning. The "Art Mode" transforms the TV into a lifelike piece of art when not in use. I was also incredibly impressed by the separated One Connect Box, which keeps all the cables neatly organized away from the TV, resulting in a wonderfully clean setup. However, the software experience leaves much to be desired. It feels sluggish, constantly loading elements, and frustratingly insists on re-optimizing image quality every time a new HDMI device is plugged in, instead of processing these adjustments in the background and applying them seamlessly. The software is slow and design is bad, things like choosing and HDMI port takes dozens of clicks. The remote control isn't intuitive, with the "power off" and "Art Mode" functions confusingly mapped to the same button.
Answer by Samsung Support Team:
04.06.2025Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
Samsung 55" the frame 4K Vision AI Smart TV (2025)
- Screen size diagonal: 138 cm (55 inch)
- Ultra HD (3840 x 2160 Pixel)
- Reception: DVB-T2 (aerial), DVB-C (cable), DVB-S2
- Energy efficiency rating (calc): G (A - G)
- Image enhancement: 50 Hz
- Recording function: None
Technical specifications
- Features
Amazon Alexa compatibility
Apple AirPlay/AirPlay 2 compatibility
CI+
HDR
QLED TV
Smart TV
Ultra HD
- Manufacturer
Samsung
- Frame rate
50 Hz
- Image enhancement
50 Hz
- Reception
DVB-T2 (aerial)
DVB-C (cable)
DVB-S2
- Network/internet function
Amazon Alexa
Apple AirPlay 2
Apple AirPlay
Apps
Bluetooth®
Hbb TV
LAN
Smart TV
Web Browser
WiFi
- Wi-Fi
built-in
- No. of HDMI connections
4
- No. of USB ports
2 x
- Interfaces
HDMI™
USB type A
USB C®
RJ45
Digital audio (optical)
RS232c
CI+ slot
Wi-Fi 5 (IEEE 802.11 ac/n/g/b/a)
Bluetooth
- Audio power (max.)
40 W
- Recording function
None
- Display technology
QLED
200 x 200 mm
- Wall mounting option
Yes
- Factory colour
Black
- Width
1237.9 mm
- Height
743.4 mm
- Depth
227.8 mm
- Height (without base)
708.8 mm
- Device depth (without stand)
24.9 mm
- Weight
17.3 kg
- Weight, information
with base
- Power supply (details)
220–240 V
- Power supply (LOV)
mains-powered
G (A - G)
- Screen resolution
Ultra HD (3840 x 2160 Pixel)
- Display (cm)
139.7 cm
- Screen size diagonal (cm)
138 cm
- Screen size diagonal (inches)
55 inch
- Power consumption (off)
0.5 W
- Power consumption (ON)
82 W
- Standby consumption
0.5 W
- Dim
(W x H x D) 1237.9 x 743.4 x 227.8 mm
- Display size
51 inch - 55 inch
- Screen size diagonal (inches)
55 inch
- Viewing angle
89°
- Product type
QLED TV
Documents & Downloads
User & Safety Instructions | ||
---|---|---|
User & Safety Instructions 3415338 Samsung "The Frame" 4K Vision AI QLED TV 138 cm 55 inch EEC G (A - G) CI+, DVB-C, DVB-S2, DVB-T2, QLED, Smart TV, UHD, W | ![]() |
Description
Scope of delivery
- Remote control (batteries included)
- User manual.
Hints
Customer reviews

Sleek design, great picture quality
We love this TV! Colours are vivid and we especially love the art display when we aren’t watching a show.
Super Bild
Tolles Bild sowohl im Fernsehmodus, wie auch im Kunst-Modus. Mit der Verbindung einer Soundbar auch klasse Ton. Der Kunst-Modus ist einfach ein Wucht, ok 50 € im Jahr mit der Bezahlversion kann man meiner Meinung nach verkraften, mir gefällts und mir ist es das Wert. Ich habe den"Frame" in eine Galeriewand intergriert und das kommt mega rüber.
Answer by Samsung Service Team:
12.08.2025Hallo, wir freuen uns, dass du deine Eindrücke zum 50" The Frame 4K Vision AI Smart TV mit uns teilst.
Supertolles Gerät und mach Freude
Wandinstallation ging einfach aber man muss zubewegt sein
Minor problems
Happy with the television, however the frame doesn’t fir as well as I’d hoped. Also the small plastic corner pieces don’t work very well!
Great TV but not that great UI and software
(This review was collected as part of a promotion.) This TV truly excels in display quality, offering vibrant colors and sharp details that make both movies and art look stunning. The "Art Mode" transforms the TV into a lifelike piece of art when not in use. I was also incredibly impressed by the separated One Connect Box, which keeps all the cables neatly organized away from the TV, resulting in a wonderfully clean setup. However, the software experience leaves much to be desired. It feels sluggish, constantly loading elements, and frustratingly insists on re-optimizing image quality every time a new HDMI device is plugged in, instead of processing these adjustments in the background and applying them seamlessly. The software is slow and design is bad, things like choosing and HDMI port takes dozens of clicks. The remote control isn't intuitive, with the "power off" and "Art Mode" functions confusingly mapped to the same button.
Answer by Samsung Support Team:
04.06.2025Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
Accessories
(*All information is plus legal VAT)The necessary accessories are required to use the article as described